How to Prevent (or what to do if you have) Frozen Pipes

Water Pipes Freezing and Bursting Due to

Extreme Cold and Wind Chill

Roto-Rooter Plumbers Provide Professional Tips and Service


For Immediate Release                             Media Contacts:     Paul Abrams:           513.762.6434

                                                                                                            Rodger Roeser:      440.934.1313



January 2, 2018 – Extreme cold temperatures are causing water pipes to freeze and burst across the country. In many cities, demand for plumbing repair and water cleanup services is outstripping capacity at Roto-Rooter, the nation’s largest provider of plumbing repair and drain cleaning services. However, Roto-Rooter plumbers and water cleanup technicians are working around the clock to help customers.


Be aware that when pipes freeze, pressure builds inside pipes causing them to crack – no matter if the pipe is made of plastic, copper or steel. Even a tiny crack can unleash more than 200 gallons of water in a single day. Often the damage doesn’t become obvious until pipes thaw.


Roto-Rooter offers the following tips for preventing frozen pipes, which can cause flooding resulting in expensive repairs. By taking a few simple preventive measures before pipes freeze, home and business owners can minimize their risk of a plumbing catastrophe.


  • Disconnect outside water hoses. If left connected, water in the hoses will freeze and expand causing outside faucets and connecting pipes inside your home to freeze and break. Cover outside faucets with Styrofoam faucet insulation kits found at home centers.


  • If outside faucets are dripping or leaking, make the necessary repairs or call a plumber before freezing temperatures arrive.


  • If your washing machine is in an unheated garage, turn off water supply lines leading to the washer and disconnect the hoses if temperatures have dropped below freezing.


  • Allow a trickle of hot and cold water to run overnight in sinks and bathtubs with water supply pipes that run along outside walls.


  • Open kitchen and bathroom cabinets beneath sinks (located along outside walls) to allow heat in the room to circulate around uninsulated pipes.


  • Add insulation wraps to water pipes in unheated areas, such as garages or crawl spaces. Apply heat tape or thermostat-controlled heat cables around water supply pipes that are exposed and prone to freezing, but be sure not to attach these devices to flammable materials.


  • Keep the furnace is turned on and set no lower than 55 degrees Fahrenheit.

What to do if your pipes have already frozen


  • Shut-off the water main leading into the structure and open faucets indoors. This will reduce pressure on the frozen pipes and minimize flooding if the pipes burst.


  • If the frozen pipe is exposed and visible, use a hair dryer or space heater to thaw the ice blockage. Do not use an open flame!


  • Examine exposed pipes for leaks. Even with the water main turned off, there will be enough pressure to reveal leaks once the pipe has thawed.


  • Contact a professional plumber equipped with pipe-thawing equipment to get your pipes flowing again, and if necessary, to make repairs to damaged pipes.


  • Even if no leaks are found, a plumber should examine pipes that experienced a hard freeze. Some pipes may need to be replaced if the material has experienced stretching and fatigue, putting the pipes at risk for future failure.


  • If you’ve experienced flooding or water damage, contact a certified water cleanup service provider to remove the water and deal with the damage left behind. a good source of information for all plumbing and water cleanup questions.


Roto-Rooter was established in 1935 and is the largest provider of plumbing and drain cleaning services in North America. Roto-Rooter operates plumbing and water cleanup businesses in more than 118 company-owned territories and more than 500 franchise territories, serving approximately 90 percent of the U.S. population and 41 percent of the Canadian population.



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